Brian Tobin

San Francisco, California, United States

Program Manager - Voice of Customer, Asana

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With my help you can use Asana to define your goals, intake work requests, prioritize them, and track to completion.

I attended Stanford University and Carnegie Mellon University where I studied design, education, and engineering. I have 20 years of experience working in productivity software and medical education fields.

VOLUNTEER EXPERIENCE
I've taught photography for 3 years as a mentor for at-risk youth. I tutored elementary school children with basic reading skills. I also enjoy organizing trips for trail maintenance in the bay area.

WHAT I DO
I run Asana's Voice of Customer program. We gather insights from all customer-facing teams and turn them into recommendations for the company.

EXPERIENCE
I'm a self-taught program manager, Scrum master, and obsessed with operational improvement. In previous roles I've run companywide planning, tracked customer support analytics, revamped onboarding for new team members, and pulled together collaborative teams to solve meaty software challenges.

KEYWORDS
Zendesk, Jira, Salesforce, Slack, Photoshop, Smartsheet, Google Office, Evernote